Refund policy

Thank you for shopping with us.

7-Day Return Policy

We offer a 7-day return policy. If you are not satisfied with your order, you can request a return within 7 days of receiving the product.

Return Eligibility

To be eligible for a return:

The product must be unused and in its original condition.

The product should be returned with its original packaging and accessories (if applicable).

Proof of purchase or order number is required.

Non-Returnable Items

Returns will not be accepted for:

Used or damaged products caused by the customer.

Products returned after 7 days from the delivery date.

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or a video of the product.

Refund Process

Once we receive and inspect your returned product, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.

If you have any questions about returns or refunds, please contact us at:

Email: pvtzsoft@gmail.com